Privacy Policy

Last updated: 14 May 2026

Introduction

darkwave-shard ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website darkwave-shard.com or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address)
• Information about your child (age, educational needs)
• Programme enrolment details
• Communications with us

How We Use Your Information

We use the information we collect to:

• Provide and deliver our educational programmes
• Send you confirmations, updates, and administrative messages
• Respond to your enquiries and provide customer service
• Improve and develop our services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist us in operating our business

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage.

Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

Cookies

We use cookies and similar tracking technologies. For more information, please see our Cookies Policy.

Children's Privacy

While our services are designed for children and teenagers, we collect information from parents and guardians, not directly from minors. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: 47 Park Street, Clifton, Bristol BS1 5NJ, United Kingdom